If you are a player, please contact your store if you are in need of assistance. This includes forgetting your password. Your account holder is the only one that can change it. Orion Stars does not have the ability to do so.
Operators, please contact your distributor if you are in need of assistance.
Orion Stars sells software to large distributors. Those distributors sell to smaller distributors that sell to individual stores. Orion Stars has no affiliation with these stores and is not responsible for how they run their business. However, Orion Stars does want to know of any wrong doing and will conduct an investigation on what has been reported. Orion Stars does not tolerate abuse of the software.